Refund Policy

This Refund Policy applies to any 3d digital assets through the website website operated by Imagistack Software (OPC) Private Limited (Licensor)  and licensed by The licensee (as defined below) 


“Licensee” means the person or entity set forth in the applicable Invoice as the “licensee” and receiving the rights to the Licensed Materials as specified hereunder.

“Licensor” refers to Imagistack Software (OPC) Private Limited.


In case the downloaded file is corrupt and not opening, the Licensor can fix it and upload a new file for the licensee. If the licensor is not able to fix the corrupt file then the licensor will issue a refund. 

In case the download file contains a wrong model compared to the picture of the model on the site, licensor will provide a correct file for the model. If licensor is not able to provide a correct file in this case, then licensor will issue a refund.

Licensor shall be under no obligation to issue refunds under any other circumstances.

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